Reporting to the Director of Corporate Banking

1. Purpose of the Job 

Oversee the modelling and development of transaction and technology-based products using innovative ideas to competitively serve customers better.

2. Key Responsibilities 

• Responsible for developing business models and documenting business cases for internal Green Light and Product Approval Committees.
• To prepare corporate transactional product information and support literature preparation
• To liaise with ICT and Business to customize new solutions for customers.
• To create standard product documentation for new products
• To advise on drafting and enforcing new sales techniques and processes for electronic products, cash management, and trade services
• To ensure smooth handover of completed new transactions, electronic and other tailor-made products to relevant and respective operative departments.
• To ensure 100% transaction revenue collection, correct General Ledger mapping, and tracking of transfer pricing revenue on all electronic and cash management products.
• Establish and monitor corporate customer Service Level Agreements, Memorandum of Understanding, Agreements and Nondisclosure Agreements
• Serve as alternate Secretary to the Green Light Committee and lead in scheduling the GLC meetings and setting the agenda.
• Lead in understanding products, propositions, and market/customer dynamics and provide appropriate feedback. Research, create, and follow up on the target list for potential new business.
• Study and analyse customer behavior and requirements and provide appropriate solutions.

3. Qualifications & Experience 

• Full Grade 12
• University Degree in Economics, Business Administration, Social Sciences and any Finance-related field of study.
• Degree in Business Related Field/ Accounting/E-Commerce/ IT/ Production (Project) Management or the equivalent At least three (3) years of banking experience with a high focus on customer service.
• Certifications: Certification and membership with reputable institutions and recognized bodies will be an added advantage for good communication, interpersonal, and presentation skills.

APPLICATION PROCESS

If you meet the above requirements, kindly submit your application letter together with certified copies of qualifications and a detailed Curriculum Vitae to:

The Head – Human Capital and Administration National Savings and Credit Bank P.O. Box 30067 LUSAKA 

Or you can e-mail your application to jobs@natsave.co.zm. The closing date for receiving applications will be 17^th November 2023. Please note that only shortlisted candidates will be contacted.